Legal

Terms of Service

Effective date: 4 October 2026

1. Who we are

newAIway is operated by Anton Batalin, a sole trader registered in Poland (CEIDG), NIP 5842866731, REGON 541386756, address: ul. Chłopska 38D/6, 80-368 Gdańsk, Poland, email info@newaiway.com ("we", "us").

These terms are the agreement between you and us for the use of newaiway.com, my.newaiway.com, the newAIway mobile apps, the shops on *.shop.newaiway.com, the MCP server mcp.newaiway.com, and the newAIway plugin for Claude and ChatGPT (together, the "Service"). Our Privacy Policy explains how we use personal data.

2. What the Service does

newAIway helps you describe and run a company: business processes, tasks, staff, AI agents, a knowledge wiki, metrics, financial reports, and an online shop with payments. You can use the Service in the browser, in the apps, or through an AI client such as Claude or ChatGPT.

3. Technical requirements

• a device with an internet connection;
• a current version of Chrome, Safari, Firefox or Edge, with JavaScript turned on;
• an email address.

4. Your account

• You must be 18 years old or older.
• Give true information, and keep it up to date.
• Keep your sign-in details secret. Tell us at once if someone else uses your account.
• You are responsible for what happens in your account.

5. Companies and roles

A user can create a company workspace and invite other people. The owner of a company decides who has access and which role each person has. The owner can delete the company; this deletes all its data permanently.

6. Plans and fees

The Free plan costs nothing. Paid plans and their prices are shown in the app on the Subscription page. Shops on newAIway pay a fee on each order; the fee depends on the plan and is shown in the app. We tell you before a price change starts. If you do not agree with a new price, you can stop the paid plan before the change starts.

7. Shops and payments

• A company that runs a shop on newAIway is the seller. It is responsible for its products, prices, delivery, returns, and its duties under consumer law.
• Payments go through Stripe. To accept payments, the company must accept the Stripe terms and connect its own Stripe account.
• We are not a party to the contract between a shop and its customers.

8. AI features and AI clients

• AI answers can be wrong or incomplete. Check them before you rely on them, especially for legal, financial or medical decisions.
• When you connect an AI client through MCP, it acts with your role's permissions. It can change and delete data. You are responsible for the actions that you let it take. You can disconnect it at any time in Settings → Connected assistants.
• The AI client is a service of another company, and its own terms apply to it.

9. Your content

You keep all rights to the content that you put into the Service. You give us permission to store, process and show this content only to give the Service to you and your team. We do not use your content to train AI models.

10. Rules of use

Do not use the Service to:

• break the law or the rights of other people;
• sell illegal or dangerous goods, or send spam;
• upload malware, or try to get access to data that is not yours;
• overload the Service, or copy it with automated tools outside the API and MCP that we give.

If you break these rules, we can limit or close your account. When possible, we tell you first and give you a reason.

11. Availability and changes

We try to keep the Service available, but we cannot promise that it will always work without breaks. We can change or remove features. If a change removes something important for a paid plan, we tell you before it starts.

12. Ending the agreement

You can stop using the Service at any time. To delete your account, write to info@newaiway.com. We can end the agreement with 30 days' notice by email, or at once if you seriously break these terms.

13. Liability

We give the Service "as is". To the extent that the law allows, we are not liable for lost profits, lost data, or indirect damage. Our total liability is limited to the fees that you paid us in the 12 months before the damage. These limits do not apply to damage that we cause on purpose or by gross negligence, or where the law does not allow a limit. If you are a consumer, you keep all the rights that the law of your country gives you.

14. Complaints

Send a complaint about the Service to info@newaiway.com. Describe the problem and tell us how to contact you. We answer within 14 days. A consumer in the EU can also use out-of-court ways to settle a dispute, such as the help of a local consumer office.

15. Changes to these terms

We can change these terms. We tell you by email or in the app at least 14 days before an important change starts. If you do not agree, you can stop using the Service before the change starts.

16. Law and courts

Polish law applies to these terms. The courts of Poland decide disputes. If you are a consumer, you can also use the courts of your country, and the protective rules of your country's law still apply to you.